Policies 
    
    Nov 21, 2024  
Policies

2009 Delinquent Accounts Policy


Return to {$returnto_text} Return to: Bay College Policies

It shall be the policy of the Bay de Noc Community College Board of Trustees to collect all funds owed to and due the College in a timely manner.  The Vice President of Finance and Operations shall attempt to collect on all delinquent accounts in accordance with established procedures.

Procedure:


2009.1


Past due student accounts, primarly resulting from financial aid adjustments, shall be billed in accordance with the following procedure, unless otherwise approved:

  1. 0 - 30 days: Statement/Invitation to pay or enroll in Nelnet Past Due Payment Plan
  2. 31-60 days: Reminder
  3. 61-90 days: If no arrangements have been made or defaulted Past Due Payment Plan, accounts turned over to collections

2009.2


Third party sponsor, customer/patron accounts with outstanding balances, shall be billed in accordance with the following procedures, unless otherwise approved:

  1. 0 - 30 days:  Initial invoice (initiated from department providing services)
                         Subsequent collection process managed by Business Office
  2. 31-60 days: Statement
  3. 61-90 days: 1st Formal Letter with statement
  4. 91-120 days: 2nd Letter with statement - notification to department that provided services - phone call to customer
  5. 121-150 days: If no arrangements, accounts turned over to collections

2009.3


Delinquent accounts shall be forwarded to a collection agency for collection.

2009.4


Legal action to enforce collection shall be taken on all accounts remaining delinquent after collection agency efforts have been exhausted. 

Approval Dates:


Policy Origin Date:
05/19/2004

Procedure Origin Date:
06/25/2008

Procedure Revision Dates:
06/14/2021
08/14/2024

Return to {$returnto_text} Return to: Bay College Policies